Terms & Conditions

Welcome to FineLearn! 

When you visit, view, use, or access our website finelearn.com and any applicable sub domains thereof, or any applications, mobile applications, functionalities, content, materials, or other online services provided by Fine Learn, whether as a guest or a registered user, you’re agreeing to the following terms and conditions, so please take a few minutes to read over the Terms of Use below. 

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://finelearn.com/terms-conditions/ on a regular basis to keep yourself informed of any changes. 

You acknowledge and agree that by (i) visiting, viewing, using, or accessing the Platform, (ii) clicking “Agree”, “Purchase”, “Submit”, or similar links, or (iii) signing or confirming a Sales Order or other agreement incorporating these Terms, that you have read, understand, and agree to be bound by these Terms, irrespective of whether you are a guest or a registered user of the Platform. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM. FINE LEARN’S ALLOWANCE OF YOUR USE AND ACCESS TO THE PLATFORM IS EXPRESSLY CONDITIONED UPON YOUR ASSENT TO ALL OF THE TERMS AND CONDITIONS OF THESE TERMS. 

1. PRIVACY POLICY 

Your privacy is important to us, and we are committed to protecting your personal information. Any personal information submitted in connection with your use of the Platform is subject to our privacy policy found at http://www.finelearn.com/privacy (the “Privacy Policy”), which is hereby incorporated by this reference. We will use information about you that we obtain either directly from you or that we obtain by nature of your use of the Platform in accordance with our Privacy Policy solely in furtherance of providing services to you and improving the Platform. 

2. FINE LEARN ACCESS AND ACCOUNT REGISTRATION 

To access the Platform, you may be asked to provide certain information to help us create and maintain a Fine Learn account for you. As such, it is a condition of your use of the Platform that all information you provide is correct, current, and complete. You agree that all information you provide is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy. 

Except as expressly provided herein, you may not transfer your account to any other person and you may not use anyone else’s account at any time. In cases where you have nevertheless authorized or registered another person to use your account or Plan, or where you have acted negligently in safeguarding your account as set forth above, you agree you are fully responsible for (i) the acts and omissions of such person accessing the Platform via your account, (ii) controlling the person’s access to and use of the Platform, and (iii) the consequences of any use or misuse by such person(s). 

Payment Method 

 By registering for, subscribing to, or purchasing a Course and providing billing information, you grant us and our authorized third-party payment processor(s) the right to process payment using the debit card, credit card, bank information, third-party payment provider, or reseller you provide, authorize, or maintain on your account (individually, and collectively, “Payment Method”). 

3. PROPRIETARY MATERIALS & INRELLECTUAL PROPERTY LAWS  

(a) Use of Fine Learn’s Proprietary Materials. The Platform contains copyrighted materials, trademarks, proprietary and confidential information, and intellectual property of Fine Learn and licensors of Fine Learn (collectively, “Proprietary Materials”), including without limitation source code, video, text, software, photos, graphics, images, music, and sound. You agree not to modify, publish, transmit, participate in the transfer or sale of, create derivative works of, or in any way exploit, in whole or in part, any Proprietary Materials. Proprietary Materials may only be accessed through the Platform, and not by or from any other site or means. The right of access to the Platform does not grant to you any right to download or store any Proprietary Materials in any medium, other than 

          (i) that downloadable content that may be provided in connection with your Plan for certain training courses, including exercise files, course slides, and sample code,

          (ii) files that are automatically cached by your web browser for display purposes, and (iii) if we provide desktop, mobile, or other applications for download, a single copy of such application for your computer or mobile device solely for your own, personal use, provided you agree to be bound by these Terms and the end user license agreement below (collectively, the “Authorized Downloadable Materials”). Authorized Downloadable Materials are held by you pursuant to a limited revocable license only, and are subject to all restrictions described herein, including the prohibition on further transfer, sale, creation of derivative works, or exploitation in any manner. 

(b) End-user License Agreement.  Fine Learn grants to you a non-exclusive license for the use and installation of the Authorized Downloadable Materials subject to all the terms and conditions as set forth in the Terms.  This license governs any and all software upgrades or additional features provided by Fine Learn that would replace or supplement the original installed version of the Authorized Downloadable Materials, unless those other upgrades or features are covered under a separate license, in which case those terms govern. 

(c) Intellectual Property. You agree that the Fine Learn, including but not limited to Fine Learn products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Fine Learn Services, contains proprietary information and material that is owned by Fine Learn and/or its licensor’s, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Fine Learn Services in compliance with this Agreement. No portion of the Fine Learn Services may be reproduced in any form or by any means, without expressed written permission from Fine Learn. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Fine Learn Services in any manner, and you shall not exploit the Fine Learn brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity. 

Any other provision of this Agreement, Fine Learn and its licensor reserve the right to change suspend, remove, or disable access to any Fine Learn products, content, or other materials comprising a part of the Fine Learn brand at any time without notice. In no event will Fine Learn be liable for making these changes. Fine Learn may also impose limits on the use of or access to certain features or portions of Fine Learn services, in any case, and without notice or liability. 

(d) Reservation of Rights. Fine Learn reserves all intellectual property rights to the Proprietary Materials, other than as specifically granted under the applicable license granted you under these Terms. No posting, copying, transmission, retransmission, distribution, redistribution, publication, republication, recompilation, disassembling, reverse engineering, or otherwise reproducing, storing, transmitting, modifying, or commercially exploiting any Proprietary Materials in any form or by any means, for any purpose, is permitted without our express written permission. 

(e) Fine Learn Copyright and Marks. The entire Platform is protected by copyright. Complying with all applicable copyright laws is your responsibility.  

(f) Third-Party Marks. Other trademarks, service marks and logos used on the Site are the trademarks, service marks or logos of their respective owners. Fine Learn is using these third-party trademarks, service marks or logos with the permission of the trademark owner or for identification purposes only. 

(g) Violation of Copyright or Intellectual Property Laws. We respect the intellectual property of others, and we ask our users to do the same. We may, in appropriate circumstances and at our sole discretion, remove or disable access to any materials on the Platform that we believe (or are notified) may infringe on the rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement or otherwise infringes on your intellectual property rights, please report it to us promptly by way of the procedures that we maintain at http://www.finelearn.com 

4. CONFIDENTIALITY 

(a) Confidential Information. “Confidential Information” means all information which is disclosed to or obtained by one party (whether directly or indirectly) from the other, including the Proprietary Materials, and all information relating to that other’s business, operations, systems, processes, products, trade secrets, know-how, contracts, finances, plans, strategies or current, former or prospective clients, customers, partners or suppliers (together with copies made of any of the above) whether or not such information is marked as being confidential, but excluding information which: (i) is available to the public other than because of any breach of these Terms; (ii) is, when it is supplied, already known to whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others; (iii) is independently obtained by whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others; or (iv) is developed independently of and without reference to any Confidential Information provided. 

(b) Use of Confidential Information.  Fine Learn agrees to use your Confidential Information only for the purpose of performing its obligations under these Terms. 

5. GENERAL 

(a) Non-Waiver. Failure by Fine Learn to enforce any provision(s) of these Terms will not be construed as a waiver of any provision or right. 

(b) Severability. If any provision of these Terms is found to be illegal, void, or unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions of these Terms. 

(c) Indemnity 

You agree to indemnify and hold Us, Our contractors, licensors, directors, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys’ fees, arising out of Your unauthorized use of the Website, the Services, and the Content and Courseware or any violation or breach of this Agreement or any provisions hereof. 

 (d) Compliance with Legal Requests. Without limiting the foregoing, we have the right to fully cooperate with any valid legal process from a law enforcement authority with jurisdiction that requests or directs us to disclose customer data or other information on the Platform. YOU WAIVE AND HOLD HARMLESS US AND OUR AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER US, SUCH PARTIES, OR LAW ENFORCEMENT AUTHORITIES. 

(e) Your Marks. You agree that we may identify you as a customer of Fine Learn on Fine Learn’s websites and in other marketing materials.  Fine Learn may display your trademarks, service marks, and/or logos in Fine Learn marketing materials or on our Platform in order to identify you as a customer.  The foregoing shall be deemed a worldwide, non-exclusive, and irrevocable license to use your name, trademarks, service marks, and logos for this purpose during the Term.  You also agree to be referenced in press releases and case studies prepared by Fine Learn. Such license and consent will terminate at the end of your Term. 

(f) Dispute Resolution. Should any dispute arise with regard to these Terms, the parties agree to first work in good faith to resolve such dispute, and neither party may commence any action with regard to such dispute until thirty (30) days have passed from the time such party has provided written notice to the other party of the nature of such dispute, provided that nothing herein will prevent us from seeking injunctive relief in the event of your actual or threatened breach of any terms of these Terms.. 

(g) Notice. Any notice which may be required to be given under these Terms, will be given:

      (i) by Fine Learn to you via e-mail to the e-mail address you maintain in your account settings or by notifying you electronically by displaying the notice in the Platform. 

      (ii) by you to us in any commercially reasonable manner, including certified mail, return receipt requested, e-mail, or any other customary means of communication at the applicable mailing address set forth below, as may be updated from time to time. Any notice given otherwise than in accordance with this Section will be deemed ineffective. 

6. CUSTOMER SUPPORT

(a) Support will be provided only through tickets and not through emails.
(b) Initial support time for Support tickets will not be more than 2 days.
(c) Issue resolution depends on the complexity of the issue. It may take up to 10 days if the issue is more complex.

7. UPDATES TO TERMS & CONDITIONS

8. CONTACT US 

You can contact us any time through our Contact page – https://finelearn.com/contact/ . We are excited to help you the best way we can.

9. FEEDBACK 

We welcome and encourage you to provide feedback, comments, and suggestions about our courses & services.